St. Joseph County United Way
Answers to the Most Frequently Asked Questions
Information
Regarding Fund Procedures and Policies
Regarding Donations
How Can I Help?

 
Regarding Agencies
Why do United Way member agencies have fund raising drives?
Do United Way agencies only help the poor of the community?
There is no need to contribute - the government should take care of everybody.
Does United Way duplicate services provided by federal programs?
I give all my charitable contributions to my church and no one else.
I'm not going to use these services. Why should I support them?
Why do some agencies charge fees?
Why isn't my favorite agency a member of the United Way?
What requirements must United Way agencies meet?
Who decides how much is allocated to each program?
How carefully are agency expenditures reviewed?
I won't give because a United Way agency wouldn't help a friend of mine when he needed it the most.
I won't give to United Way because it supports the Red Cross who charged me 10 cents for a cup of coffee and doughnut in World War II.
 
Q. Why do United Way member agencies have fund raising drives?
A. Most agencies have developed additional income sources such as foundation grants, government contract, membership enrollment programs, special events, and service fees based on an individuals ability to pay. It is important to remember that funding from the United Way goes directly to help provide services for people in need. Income from all other sources is reviewed and considered by volunteers prior to determination of the amount to be allocated by the St. Joseph County United Way.
Q. Do United Way agencies only help the poor of the community?
A. Agency programs are geared towards helping people, no matter what their income level. Two people out of five directly benefit from United Way funded programs - swimming lessons, scouting, family counseling, and day care. If tragedy occurs, anyone can turn to the United Way agencies for help. Funds are distributed where they will do the most good for the total community. And indirectly, we all benefit from living in a healthier, happier community.
Q. There is no need to contribute - the government should take care of everybody.
A. Actually, the reverse is happening today in the political arena. If the government really did take care of everybody, there would be no need for United Way. But if that were the situation, the first thing you would notice would be a huge increase in your tax bill. The government would then have to assume the responsibility of providing programs formerly provided by United Way agencies.
Q. Does United Way duplicate services provided by federal programs?
A. Government programs supplement - not duplicate - services that voluntary agencies provide. Much federal spending is for, massive programs intended to eliminate conditions which cause people to live in poverty. Welfare and unemployment compensation are examples of government assistance. United Way agencies provide many kinds of human care services: child care, counseling, rehabilitation, disaster relief, etc.
Q. I give all my charitable contributions to my church and no one else.
A. United Way encourages philanthropic giving to worthwhile organizations. However, a church or synagogue cannot afford to support all the needed health and human services in this community. Therefore, United Way is counting on your support to provide services to thousands of people in St. Joseph County.
Q. I'm not going to use these services. Why should I support them?
A. It's possible that you may never use United Way services. However, some people give because they want to maintain the services in case they, their families or friends need them, like disaster assistance or home health care for an elderly relative or youth development programs like Boy and Girl Scouts and Boy and Girls clubs. But, a number of people give because there are persons in our community who really cannot help themselves as much as they would, like an abused child, a disabled youngster, an elderly invalid, or the mentally ill. They need help themselves so that they can learn to help themselves.
Q. Why do some agencies charge fees?
A. United Way agencies serve all of us - rich as well as poor. Covering the full cost of operating an agency would require providing many times the amount of funds the United Way now provides. Fees, based on ability to pay, represent a source of revenue to the agency. Those who cannot pay are not required to do so.
Q. Why isn't my favorite agency a member of the United Way?
A. United Way maintains an open door policy with respect to an agency applying for admission. Not every agency may be admitted because they may not meet the qualifications, because another agency is providing the same service, or because the volunteer did not feel that the agency was prepared to be admitted for funding.

Many organizations do not apply to the United Way Admissions Committee to become a member agency. United Way volunteers scrutinize agency budgets each year to assure contributions that their money is being allocated wisely. Some organizations do not want to go through this rigorous review process.

Other organizations do not meet some of the United Way's basic requirements such as being governed by a volunteer board or having a not-for-profit 501(c)(3) classification from the IRS, which means they are a tax-exempt human service organization and can accept charitable contributions. Or, the organizations may not have been in existence long enough to show a good track record of serving people.

You may want to call the executive director of your favorite charity to see if he/she has ever considered applying to United Way for funding. There are many worthwhile agencies which need your support.

The need for funding will always exceed the available funds. In view of this, United Way has the responsibility to continue to direst its resources to critical areas of need. This is an essential role of the United Way.
Q. What requirements must United Way agencies meet?
A. United Way agencies must prove that they are providing needed health or human care service for the community. They must be tax-exempt, nonprofit corporations with unpaid, volunteer governing bodies and have an annual independent financial audit. Agencies are asked to cooperate in the United Way campaign by limiting their fund raising activities to those that do not conflict with the annual United Way effort.
Q. Who decides how much is allocated to each program?
A. Volunteers - people like yourself - decide how much is allocated. The allocation of United Way dollars is a continuing review process involving volunteer participation to assure contributors that every dollar is wisely spent. Volunteer committees work together to review agency programs and budgets.
Q. How carefully are agency expenditures reviewed?
A. An important standard for United Way is sound financial management. Agencies requesting funding from St. Joseph County United Way are visited annually by a team of volunteers, representative of the community, who review programs and budgets. Rationale for funding and recommendations for allocations are then represented to the 75-member St. Joseph County United Way Board for review and approval. Agencies also submit monthly budgets and quarterly reports on the number of units of services provided to individuals.
Q. I won't give because a United Way agency wouldn't help a friend of mine when he needed it the most.
A. No organization is perfect, and that includes United Way member agencies. We'd be happy to look into the circumstances if we could get basic information. What's your friend's name, address, and phone number? What agency denied service? When did your friend attempt to get services from the agency? We will get back to you after we've talked to the agency and gone over the circumstances.
Q. I won't give to United Way because it supports the Red Cross who charged me 10 cents for a cup of coffee and doughnut in World War II.
A. The American Red Cross was charted by Congress many years ago to provide certain services to our enlisted men. One of those services was to provide refreshments to soldiers behind the line of battle. Once the Untied States was actively involved in World War II, the Red Cross provided many services to men fighting for our country. One of those services was to provide free coffee and doughnuts.

Due to a war time economy and lack of supplies, the International Red Cross which provided similar services to British Troops, French Troops, and others fighting, was not able to provide free services to those men. For morale purposes, the British government asked the United States government to charge for coffee and doughnuts that were being provided by the Red Cross in World War II. By direct order from the White House, the Red Cross charged for coffee and doughnuts behind the lines of battle. They continued, however, to provide free services to men on the front lines and other services to military families and victims.

It did not take long for the US government and its citizens to forgive our enemies in World War II. However, it has taken United Way non-contributors too long to forgive the Red Cross for an act over which they had little control.

The Red Cross provides many other services such as CPR training, First Aid training, swimming classes, etc.
 
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